Frequently asked questions

Each request is quoted individually because the price depends on the document, the language combination, the type of certification, the destination country and the deadline. Quotes are free and without obligation.

Standard personal documents are often ready within a few working days. Apostille and embassy legalisation add time, depending on the authorities involved. Express service is available on request — we always confirm the timeline in our quote.

No. Most orders are handled entirely online and by courier. When an original is needed or a signature must be made before a notary, we arrange it with you.

An apostille is a certificate that authenticates a public document for use in another country that is party to the 1961 Hague Convention. In Malta it is issued by the Ministry for Foreign and European Affairs and Trade.

Then the document needs full consular legalisation, which involves the Ministry and the embassy or consulate of the destination country. We handle the entire chain.

Yes. We translate into and from Maltese, English, Italian, French and more than 40 other languages.

Yes. Documents are handled confidentially by our team and translators, used only to fulfil your order, and processed in accordance with the GDPR.

Payment details are included with your quote. Please contact us if you need an invoice in the name of a company.

A certified translation carries a signed statement by the translator or agency confirming its accuracy. A sworn translation is produced by a translator appointed by a court or authority in some countries, such as France, Italy or Spain. We tell you which one your authority requires and provide it.

Identità has specific rules depending on where the document and the translation come from. We check your case against its current requirements before we start and prepare the translation accordingly.

Yes. A clear scan or photo is enough for us to prepare a quote and, in most cases, the translation. Some authorities require the translation to be bound to the original or to a certified copy — we will advise you.

Public documents issued in Malta, such as civil status certificates, police conduct certificates, court documents, notarial deeds, academic certificates and Malta Business Registry documents. Some documents must first be certified by the issuing body or a notary.

Often not. EU Regulation 2016/1191 removes the apostille requirement for many public documents (birth, marriage, residence, criminal record and others) circulating between EU Member States. Other documents, and documents used outside the EU, may still need one. We check this for you.

No. An apostille can only be issued by the country that issued the document. For foreign documents we can coordinate the apostille in the country of origin through our international network.

It depends on the destination country. If it is a member of the Hague Apostille Convention, an apostille is enough. If not, full consular legalisation is required. Tell us the country and we will confirm the exact procedure.

Yes. Many countries cover Malta from an embassy in Rome or another capital. We coordinate the submission and the return of your documents.

Commercial documents often require extra steps, such as certification by the Malta Business Registry or the Malta Chamber of Commerce before Ministry and embassy legalisation. We prepare the full chain.

Yes. The notary must see the original to certify that the copy is true. We arrange the appointment and can collect and return the documents by courier where possible.

Yes. A copy certified by a Maltese notary can be apostilled by the Ministry for Foreign and European Affairs and Trade, which makes it valid in all Hague Convention countries.

Yes. We prepare the power of attorney in the required languages, arrange the signature before a notary in Malta, obtain the apostille and send the document to the notary handling the sale.

In most cases, yes, if it will be used in a country with a different official language. Many notaries prefer a bilingual document, which avoids a separate translation.

For some documents, yes. Personal records generally require the applicant's consent and a copy of their identity document. We tell you exactly what is needed for each request.

Yes. We coordinate with partners in the country of origin to obtain the document, the apostille or legalisation, and the translation into English or Maltese.

As early as possible, especially for rarer languages and for conferences. For urgent appointments, contact us by phone and we will do our best to find an interpreter at short notice.

Yes. We cover all of Malta, Gozo and Comino, and remote interpreting is available anywhere.